Executive Summary

Buckhill's C2MS Core insurance software empowers insurers, MGAs, Lloyd’s syndicates and London Market Brokers to grow their business by modernising their operations.  

Areas of Opportunity: 

• Developing new products for market expansion

• Multi-channel and white-label distribution 

• Digitise offline products to broaden accessibility

• Introduce automation in underwriting and rating decisions

• Reduce referral rates using smart business logic 

• Expanding Sales Channels with APIs and Real-Time Pricing 

• Streamline distribution with direct API connections and less manual processing

• Cloud-Based Scalability and Operational Efficiency 

• Enhancing Data-Driven Decision-Making 

• Reducing Operational Overheads 

In addition, the cloud-based nature of C2MS enhances scalability, supports data-driven decision-making, and reduces operational overhead, allowing customers to boost efficiency and focus on growth. 

1. Develop New Products 

The flexibility of Buckhill’s C2MS enables insurers to design and launch innovative products tailored to niche markets. By providing a robust and user-friendly platform, insurers can quickly respond to emerging customer needs, giving them a competitive edge. Product(s) can be designed, built and deployed within a matter of weeks, depending on the complexity and distribution methods required. 

2. Multi-channel and white-label distribution 

Maintain brand consistency and control across all your distribution channels. 

A consistent brand identity is crucial for building trust and recognition in the market.  Our solutions allow you to customise the look and feel of your online portals and applications to match your brand identity.  

This ensures a cohesive brand experience for your customers, regardless of how they interact with your business. We also offer white labeling options, giving you complete control over your branding and messaging across all distribution channels. 

3. Digitising Offline Products 

Converting traditional offline insurance products into digital formats improves accessibility for customers and reduces administrative burdens. Customers can purchase or manage policies online or handle requests through Broker intermediaries, getting instant results, pricing and documentation, leading to greater convenience and improved customer satisfaction. 

4. Introducing Automation in Underwriting and Rating 

Automation in underwriting and rating decisions not only increases efficiency but also reduces errors. C2MS can employ advanced algorithms and customizable workflows to automate complex processes, allowing underwriters to focus on strategic tasks. 

A streamlined sales process is essential for converting leads and closing deals efficiently. We help you simplify and automate every step of your sales process, from quoting and binding to policy issuance and payment processing. This reduces administrative overhead, improves efficiency, and allows your sales team to focus on building relationships and closing deals, ultimately driving revenue growth. 

5. Reducing Referral Rates Through Smart Business Logic 

C2MS employs configurable intelligent business logic engines, that once configured, minimize unnecessary referrals, ensuring more policies are processed automatically. This reduces processing times and improves customer experience while maintaining risk assessment quality. 

6. Expanding Sales Channels with APIs and Real-Time Pricing 

Modern APIs enable seamless integration with third-party platforms, allowing insurers to access new distribution channels. Real-time pricing ensures accurate and dynamic premium calculations, helping partners and customers make informed decisions instantly. 

In today's digital landscape, customers expect to interact with businesses across various channels. Our solutions enable you to meet this expectation by distributing your insurance products through your website, broker portals, mobile apps, and aggregator platforms. This maximises your reach and allows you to connect with customers wherever they prefer to engage. 

7. Streamlining Distribution with Direct API Connections 

By connecting directly to distribution partners and reducing reliance on manual processes, insurers can improve communication, reduce errors, and speed up policy issuance. 

Seamlessly integrate with leading aggregator platforms to expand your reach and attract new customers. 

Aggregator platforms are a powerful channel for reaching new customers and increasing your market share. Our solutions enable seamless integration with popular aggregator platforms, giving your products greater visibility and making it easier for customers to find and compare your offerings.  

We provide the tools and support you need to manage aggregator relationships, optimise your listings, and convert qualified leads into loyal customers. 

8. Cloud-Based Scalability and Operational Efficiency 

C2MS’s cloud-based infrastructure ensures scalability, allowing businesses to handle increased workloads without performance issues. The system’s centralized architecture also simplifies data management and compliance. 

9. Enhancing Data-Driven Decision-Making 

C2MS offers real-time integration with market leading analytics and reporting tools, enabling insurers to identify trends, improve risk assessment, and refine their product offerings based on actionable insights. 

10. Reducing Operational Overheads 

The automation and efficiency gains provided by C2MS reduce administrative costs and streamline operations. This allows insurers to allocate resources more effectively, enhancing overall profitability. 

Conclusion 

By leveraging Buckhill’s C2MS Core insurance software, insurers, MGAs, and London Market syndicates can transform their operations, increasing both sales and distribution efficiency. The platform’s comprehensive features support innovation, automation, and scalability, driving business growth in today’s competitive insurance landscape.