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An award-winning, cloud-based core insurance platform that empowers insurers to navigate the complexities of the digital age.
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With a proven track record of processing over $200 million in claims, C2MS equips our clients with the confidence to innovate and the tools to lead in today's dynamic insurance landscape.
Designed to support the entire insurance lifecycle, from quote and bind to claims and billing, C2MS’s technology provides the flexibility and scalability needed to adapt to changing market demands and thrive in specialized environments like the Lloyd's market.
Award-Winning
Digital Initiative of the Year 2024 awarded to Opal Underwriting, powered by C2MS Platform
< $200 000 000
Premiums Processed Annually Using C2MS Platform
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Discover the robust, configurable, and trusted features of C2MS that will propel the success of your business, with the technology to support it.
Policy Life-Cycle & Administration
Handle business from the initial quote to renewal, supporting all types of BTE and ATE Insurance. Automation tools assist with the administration of renewals and lapsed policies.
Broker, Agent and Consumer CRM
Powerful CRM tools to manage Brokers, Agents and Consumers. Automate renewal invitations, and provide web logins and self-service facilities. Manage relationships between accounts and assign account managers.
Advanced Security for Data Protection
Single Sign-On and 2-Factor Authentication services, provided by AuthStack and MFAStack, enables the latest in security and data protection technologies for your users and customers.
Powerful Product Configurator
Using powerful GUI tools, create and configure Products from the data modelling steps through to validation, logic and mapping for web services and reporting.
Underwriting Tools
A full suite of tools to manage ratings, matrices, equations, referrals and business logic. Change rules and rates in real-time and set up individualised rates per channel and/or customer.
Accounting
A fully integrated, double-entry transactional accounting system, designed to streamline and automate complex accounting workflows. Additional workflows can be added to partially or fully automate many accounting functions.
Claims Management
Complete claim life-cycle, from FNOL through to reimbursement. Manage claims using a variety of tools, including Mobile App technology for submission, dedicated claims portals for agents, brokers and claims administrators.
Reporting
Pre-created real-time and customisable reports for common tasks (Accounting, Marketing, Sales, Debtors, Claims, Renewals, Logs, Agents & Brokers and more...). Support for 3rd party tools such as AWS Quicksight and Microsoft PowerBI.
Document Management
Creation of documents and emails from predefined templates, based on workflows and events. Self-manage all document and email content.
Website Portals
Bring new and existing products to market through various sales channels; self-service portals, mobile apps, broker networks, aggregator websites, White Label schemes or direct to market.
Aggregator Support
Seamlessly integrate with leading aggregators using C2MS APIs and surface rating engine services which provide real time quotes. Connected to MoneySuperMarket, GoCompare, Compare the Market, Confused.com and more.
API-Centric
Providing real-time connections and feeds to and from third parties; whether aggregators, postcode lookup, car registration lookup, flood, KYC, risk databases or partners. REST based protocols are supported.
Securely Process Payments
Securely process various forms of payments directly within C2MS, both within quote and buy portals and backoffice, including credit and debit cards, BACS, direct debit and premium finance.
Powerful Commission Engine
Fully configurable commission rules, based on product, insurer, channel and more. Automation of commission schedules and even support for splitting commission payments in various ways, over a set period.
PaaS - Platform-as-a-Service
C2MS is Cloud Ready, supporting all major Cloud hosting providers, but can also be run On-Premise. C2MS operates within a containerised environment, typically running on Kubernetes. No customer data is shared between environments.
C2MS is a proven and innovative InsurTech Cloud Insurance Software sales, claims and administration platform, designed for Commercial and Personal Lines Insurance. C2MS Cloud Insurance Software is specifically engineered to make it easier and more profitable for Insurers, MGAs and Scheme Managers to do business via the Internet and add value to traditional Insurance channels.
It is evident that significant business advantage can be gained by introducing innovative transaction and self-service automation to Commercial Lines business, this has been witnessed by the increased automation of Personal Lines over recent years, and the access to new markets that this has enabled.
By harnessing the power of Cloud technology, C2MS can scale from a small efficient setup, to a large autoscaled environment, capable of processing millions of policies, reliably, with predicable costs.
Key to the success of C2MS Cloud Insurance Software, is its ability to simplify commercial and personal lines transactions and policy administration for all users, while increasing productivity and reducing transaction costs.
This is achieved by providing enhanced levels of transaction automation and self-service facilities, which speeds up the trading process and enhances communications.
The increases in efficiency brought by C2MS can translate to an increase in capacity, by improved productivity. This provides the opportunity to grow revenue by utilising the excess capacity to explore new channels or bring new products to market quickly.
C2MS may be implemented as a complete Insurance Software solution for end-to-end transactions and full policy lifecycle administration, or deployed in modules to add additional functionality to existing Insurance systems. In this way, the life of a legacy system may be extended or replacement may be undertaken
Partner with Buckhill and uncover how our C2MS Core insurance platform can drive your business growth exponentially with ease and trusted features.
Security & compliance first
Designed with security and compliance as a primary focus, C2MS Cloud Insurance Software utilises the latest technologies and industry best practices to ensure your data remains secure online. Single Sign-On functionality optionally bridges your companies internal user database and permissions to C2MS, coupled with multi-factor authentication using hardware or software keys for both logging in and elevated privileges.
Predictable and scalable costs
By utilising the latest private and public cloud technologies, together with our innovative application stack and database optimisation technology, C2MS Cloud Insurance Software is able to provide exceptional performance and is highly economical to use. These innovations among others, enable the system to be scaled to meet the most demanding operational requirements. A simple pricing model, with no per user licenses, ensures predicable and affordable costs for enterprises of all sizes.
Designed for product innovation
C2MS enables new Insurance products and product revisions to be quickly and cost effectively brought to market through various sales channels; self-service portals, mobile apps, broker networks, aggregator websites, White Label schemes or direct to market. The system incorporates a powerful Product Builder, consisting of a Form Builder, Underwriting Engine, Logic and Workflow Engine facilitated through an easy drag and drop interface. This enables products to be quickly built and tested prior to release or for modelling purposes.
API-centric, promoting integration and collaboration
C2MS provides real-time connections and feeds to and from third parties; whether aggregators, postcode lookup, car registration lookup, flood and risk databases or partners. Web services support both SOAP and REST protocols, which can interface with legacy and modern third party systems. Provide your partners with simple to use APIs for policy management, rating, documentation, customer and aggregator services.
Continuously evolving and improving
C2MS is under continuous development and improvement by our team of in-house experts, benefiting from many years of industry experience. With a mixture of both Agile and Waterfall development methodologies, C2MS follows a development road-map with regular releases, incorporating the valuable feedback we receive from our customers.
Policy Administration System
Automate and streamline your entire policy lifecycle effortlessly, powered by our award-winning and cloud-based platform, C2MS.
Claims Administration System
Our Claims Administration System empowers your team to deliver exceptional service while optimising efficiency and accuracy, powered by C2MS, our award-winning software.
Policy Billing System
Automate invoicing, payments, and collections to improve efficiency and reduce administrative overhead while reaping revenue rewards.
Quote and Bind Platform
Our intuitive Quote and Bind Platform enables your brokers to get quotes, customise coverage, and present policies online in minutes. Streamline your sales process and deliver a seamless digital experience.
Below you can find a comprehensive set of features available in C2MS. If you can't see a feature you require, or are unsure if your requirement is supported, please let us know and we'll be happy to answer your questions.
Policy Life-Cycle & Administration
Complete Policy Life-Cycle Management
Quotes through to Renewal and Lapsed
Advanced Policy Lookup / Search Facilities
Policy Quickview and Dashboard
Diary Notes and Tasks
Document and Email Generation
Document Linking: Quick access to all docs
Logging and Auditing Facilities
Revision History: Track all changes
Email Tracking
Accounting Functions
Reconciliation, Payments, Reporting
Payment Facilities: Card, Premium Finance, On-Account
Advanced Commission Engine
Custom Workflows
...and more
Agent and Broker Management
Centralised Database of Agents and Brokers
Advanced Lookup / Search Facilities
On-boarding workflows and processes
Approval process, ToBA and Renewals Management
FCA information capture for compliance
User Management for Broker Portals
Linked Accounts for Sub-Accounts / Offices
Accounting Integration
Transactions, Commission, Payments, Statements
Bulk Policy Import / Bordereau Management
Bulk Payment and Reconciliation
Notes and Documents Facilities
ToBA and Specialism Management
Custom Commission & Product Management
Meetings and Review Facilities
...and more
Advanced Security for Data Protection
Single Sign-On Support
Integration with Active Directory and LDAP
2FA Support; hardware and/or software keys
User Self-Service facilities
Internal and Customer User Management
Import & Export Tools
Bulk Import policies and MTA / cancellation data
Bulk Import policy payment data
Bulk Import Agents & Brokers
Import & Export Products
Self-service mapping and data transformation
GUI tools for importing and exporting
Powerful Product Configurator
Configuration via GUI
Flexible Form Builder
Create simple or complex product data capture forms
Distribution Options
Aggregator, Internal, Portal, B2C, B2B, Bordereau/Scheme
Various Configuration Options
Renewable, MTA, NCD, Cover Period, Grace Period, Commission, Variable Commission and more
Mapping and Report Configuration
Web Services Mapping
Integration with third parties, such as postcode, flood, motor reg. lookup and more.
Document Management
Customisable and default charges
Inception, MTA, Cancellation, renewal and more
Configurable Workflows
...and more
Underwriting Tools
Simple and advanced rating functions
Logic Engine supporting nested rules
Maths engine for rating calculations
Matrices and rules tables
GUI to manage matrices and equations
Third-party 'value' lookup via web services
Supporting real-time rate updates
Assign different ratings for different channels
Assign different ratings on a per agent/broker basis
Support for setting ratings in the future
Simulation Mode
Logging and reporting
Aggregator support
API for rating services
...and more
Accounting
Double entry accounting core
Customisable chart of accounts
GUI for management of all accounting functions
Dynamic Reporting
Pre-defined and custom reports
Ledgers, Chart of Accounts, Trial Balance
Commission Handling
Clawbacks, refund & reversal facilities
Manual and Automated Journals
Policy Deposits
Claims Reimbursements
Pay Insurer / Bordereau Facilities
Pre-defined and custom Workflows
...and more
Reporting
Pre-created reports for common tasks
Accounting, Marketing, Sales, Debtors, Claims, Renewals, Logs, Agents & Brokers and more...
Report Engine supporting complex dynamic reports
Export of report data
Report Schedling
Support for 3rd party tools
AWS Quicksight / PowerBI and more
Support for custom permissions per report
Support for dedicated reporting databases
Support for Excel Pivot Engine
Dashboard with KPI and MI customisable widgets
Surfacing of reports to Broker and Claim portal
Claims Management
Claims handlers and notifiers permission sets
Complete life-cycle, from FNOL through to reimbursement
Customisable workflows for claim status progression
Diary and Task Integration
Document upload facilities
Integrated Reports
Settlement facilities
Standalone Claim Portal for Claim managers
Support for C2MS Claims Mobile App
Document Management
GUI blocks editor for managing content
Creation of documents and emails
Policy & Claim Docs, B2C / B2B emails and more
Workflow enabled document and email engine
Automatic creation of documents and sending of emails based on certain rules and events
Secure document storage and retrieval
Documents available to internal users, agents, brokers and consumers where appropriate
Documents remain immutable and cannot be changed, only new documents can be regenerated
Support for digital signature
Websites and Portals
Consumer quote and buy portals (B2C)
Broker quote and buy portals (B2B)
Aggregator support
Automatic quote and user creation when landing from an aggregator. API provided for rating services.
Supporting the latest HTML standards
Bootstrap and responsive design for mobile/tablet
Aggregator Support
Multi-quote aggregator support
Rating Engine API (REST API / JSON)
Support for referral management and declines based on quote information and rating criteria
Run as a standalone service, able to scale to support any amount of business
Real-time pricing updates supported
Metrics and reporting data available
API-Centric
Supporting both REST and SOAP API services
APIs available for core system functions
Suitable as a Middleware deployment
API security supporting keys and JWT
Queuing and messaging system support
Mobile App Technology
Surface C2MS functionality via Mobile
Claims Mobile App available in all 3 stores
Provide to Agents, Brokers and Consumers
White label Mobile App design
Your Branding in the App Stores
Branding and White Labelling
Quote & Buy portals based on Bootstrap
Provides complete design freedom
Custom domain(s) - yourdomain.com
Custom branded documents and emails
Multi-portal and multi-domain support
Supporting responsive design
Backup, DR and Business Continuity
Comprehensive backup routines
Regular backup and DR checks
Optional additional failover system
In-house failover, Off-Cloud, etc
Optional Escrow services
Maintain copies of your own data
Cloud & On-Premise Managed Hosting
Fully managed hosting services included
Optionally manage servers in your data centre
Scalable services hosted in the Cloud
Managed by Red Hat Certified Engineers
High Availability and Multi-Region support
Hybrid Cloud with Dedicated Resources
Dedicated, not shared databases
Encrypted data at rest
Encrypted channels of communication
Optional dedicated instances for services
Optional dedicated Virtual Private Cloud
Optional hosting In-house within your data centre
Auditing & Logging
All user actions are logged
Internal and External users
Extensive Enterprise logging
Logs searchable from a centralised database
Complete history of diary, task, policy and claim data
Technical Support
Business email and telephone support
Dedicated account manager
Optional training services
//Pricing
C2MS Cloud Platform
Scaling from Startup to Enterprise
Includes:
Tariff-based Pricing; No Limit to GWP
Predicable Running Costs
Optionally Fully Managed within your Infrastructure
Escrow & SLA Options
% of GWP based on volume and modules required:
+ Cloud Hosting Fee:
C2MS On-Premise
When On-Premise is required
Includes:
Infrastructure based on our recommendations and guidelines
Escrow
Predictable Running Costs
Optionally Fully Managed within your infrastructur
Escrow & SLA Options
% of GWP based on volume and modules required:
+ Optional Server Support:
All versions of C2MS support the same core functionality.
The actual % or fixed rates vary according to the level of transactions. We offer economical pricing plans to suit all business cases.
Our preferred Cloud partners are Azure and AWS, but all major Cloud hosting platforms are supported, subject to certain criteria being met.
United Kingdom
Buckhill Ltd
Lloyd's of London, Room 897
One Lime Street
London, EC3M 7HA
England
Croatia
Buckhill d.o.o
Remetinečka cesta 13
10000
Zagreb
Phone: +385(0)1 4663719
Products
Services
Contact us 8am - 6pm GMT (Mon-Fri)
Existing customers, request support & assistance.
Buckhill®, C2MS® and AuthStack® are registered trademarks of Buckhill Ltd.
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